Shipping policy

Shipping Policy

Thank you for shopping with Muggoz Market. We aim to make your delivery experience as clear and straightforward as possible.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on the product and fulfilment location.

Delivery Times

Estimated delivery times are provided during the ordering process where available. Delivery times are estimates and may occasionally be affected by courier delays, public holidays, high-demand periods or other circumstances outside our control.

Multiple Packages

Some products may be dispatched directly from different fulfilment partners. If your order contains multiple items, they may arrive in separate packages and at different times.

Order Tracking

Where tracking is available, tracking information will be sent to the email address provided with your order once your parcel has been dispatched.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address at checkout. Please contact us as soon as possible if you notice an error in your shipping information.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact Muggoz Market customer support and we will investigate the shipment.

Questions

If you have any questions about your delivery, please contact our customer support team using the contact details provided on our Contact Us page.

Thank you for choosing Muggoz Market.